Delivery Order

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Russian: Деливери-ордер

General Provisions

A delivery order is a legal document that instructs the recipient, the Bailee, to release supplies or goods to the designated individual or organization named in the order. This document is described in each region’s contract law; for the case of USA – in the Uniform Commercial Code [1]. The industry term for a delivery order is D/O, and it’s commonly used in international trade, authorizing the release of imported cargo. Businesses often use standard delivery order forms that can be printed from the Internet or legal software programs. The person who completes a delivery order is often called the consignor.[2]

A simple form consisting of one page is often used by the owner of the goods to complete the delivery order, and it’s similar to a packing slip [3]. The main difference between a packing slip and the delivery order is the additional requirement of the bailee to ship the goods. The information on the order includes the container that’s to be delivered or the product and quantity. It also includes the name and address of the person who will receive the shipment and the name of the representative who will make the payment if it’s to be collected upon delivery. The delivery date is included so that the carrier knows when to ship the goods and to ensure that the designated party receives the goods on time. The bill of lading is not to be confused with a delivery order. It’s the document that the carrier sends to the consignor to confirm that the goods were delivered to the person specified and at a specific address. Some delivery orders include a delivery confirmation, which is a line or space for the carrier to sign in order to confirm that the goods were delivered pursuant to the delivery instructions. The receiver also signs the confirmation so that the carrier has proof that the goods were delivered and received. A consignor may accept a copy of the delivery confirmation in addition to or in lieu of the bill of lading. Some exporters use delivery orders as a release form to import goods. The bailee has to release the goods to the designated party, such as a customs broker or other individual. The exporter is referred to as the owner of the freight, and she often uses the delivery order to instruct the bailee to release the freight to an individual or business. Another form, called delivery instructions, is used for the delivery of goods to inland carriers.

Example of Delivery Order Content[4]

Field Name Contents
(1) addressee (obligatory entry) receivers (customer’s) address M+H GmbH


(2) delivery note number (obligatory entry) The delivery note number must not have more than 8 digits and must be numerical (not contain any special characters). Each number can be used only once in the same year. 12345678
shipping date (obligatory entry) date of the actual day of shipping (not the issue day) 22.06.2014
(3) supplier number and sender’s address (obligatory entry) The sender’s address must be the same as stated in the order or in the delivery schedule LN: 500001


Musterstraße 1

12345 Musterstadt

(4) delivery address (obligatory entry) address of the recipient, in case it differs from the orderer’s address
(5) transport details (obligatory entry) Please enter the shipping method and if necessary the name and number of the shipping agent shipping agent’s lorry

Spedition Dachser

(6) delivery conditions (obligatory entry) please state the delivery conditions postage paid / postage unpaid
(7) other details (obligatory entry)
  • orderer’s code
  • ordering number / date
  • orderer’s additional details
  • total weight in KG (gross), this entry refers to the weight stated in the postioning part of the described quantity delivered of a delivery note number
  • total weight in KG (net)





(8) product number (obligatory entry) Delivery name / service name. The goods names are to be taken from the order / delivery schedule. In case of goods with a product number, this is the part number or the item number
(9) quantities + units (obligatory entry) each position can only contain one quantity
(10) packaging details / cargo carrier details (obligatory entry) according to the model delivery note, details regarding packaging and quantities of partial deliveries for each packaging unit have to be entered

Delivery order.jpeg


  1. Uniform Commercial Code -
  3. A packing slip (also known as a bill of parcel, unpacking note, packaging slip, (delivery) docket, delivery list, manifest or customer receipt, shipping list, packing list, waybill), is a shipping document that accompanies delivery packages, usually inside an attached shipping pouch or inside the package itself. It commonly includes an itemized detail of the package contents and does not include customer pricing. It serves to inform all parties, including transport agencies, government authorities, and customers, about the contents of the package. It helps them deal with the package accordingly. -
  4. Sample of delivery note -
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