Perfect order rate
From Supply Chain Management Encyclopedia
Russian: Доля идеальных заказов
The perfect order rate is the proportion of orders where all relevant elements of the order were completed in full and without error. Firms include different elements depending upon their specific circumstances, however, a list of elements that might be included address: (1) availaibility (e.g., fill rate); (2) correct quantity shipped; (3) correct product shipped (no errors in what products are shipped); (4) damage during shipment; (5) invoice errors; and (6) on-time delivery.